Privacy policy

CAMPING LES PORTES DU CANIGOU, in its capacity as data controller, attaches great importance to the protection and respect of your privacy. The present policy aims to inform you of our practices concerning the collection, use and sharing of information that you may provide to us through our website, accessible from the address 

By accessing our website and using our services, you acknowledge that you have read and understand this Privacy Policy and the information collection and processing practices described herein.

To do so, the company CAMPING LES PORTES DU CANIGOU and all of its employees are committed to : 

Collect and use only data with a precise and legitimate purpose determined beforehand;
Collect data only in one of the following contexts: 
Data necessary for the execution of contracts and services requested
Your express and specific consent
Legitimate interest of the undertaking duly substantiated
Collect and use only the data strictly necessary for processing 
Retain data only for a limited period of time consistent with the services provided ;
To carry out data transfers only when necessary, and in compliance with legal security rules;
Ensure that your rights and the conditions for exercising them are respected.
1.1 The information you send us directly 

By using our services, you are led to transmit information to us, some of which is of a nature to identify you “personal data”. This is notably the case when you fill out our contact forms.

The data necessary for the use of the service that we may collect are: 

First name 
Email address
Phone number
A copy of all exchanges between you and CAMPING LES PORTES DU CANIGOU.
Details of visits to our website

For each of them, you are informed which data are necessary and which are optional by asterisks on the data entry forms. 

1.2 The information we collect automatically 

During each of your visits, we may collect, in accordance with applicable legislation and with your consent, where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as in particular your IP addresses, connection data, type and versions of Internet browsers used, types and versions of browser plug-ins, operating systems and platforms, data concerning your browsing path on our site (in particular the pages visited, content, search terms used, duration of consultation of certain pages). This information is collected by means of cookies. This information may also make it possible to improve the functionalities and performance of the application used.

1.3 How is your personal data collected? 

The data that we collect and process may be provided by you when you fill in forms on the company’s sites and applications or when you specifically give your consent.

Technical information is collected by means of your browser on the operating system and browser used, or through the use of cookies. 


We retain your personal data only as long as necessary for the purposes for which we collected it, including the time necessary to satisfy any legal or accounting requirements and any legal reporting obligations. 

In determining the appropriate retention period for personal data, we take into account the nature and sensitivity of the personal data, the risk of harm that may arise from its unauthorised use or disclosure, the purposes for which we process it, and the possibility of achieving those purposes by other means, as well as any applicable legal requirements. 

The terms are as follows: 

5 years from the end of the customer relationship 
3 years for prospects from the date of last visit to the website. 
13 months for cookies from the time they are deposited on your computer or terminal
Geolocation data: only for the duration of the session or navigation

CAMPING LES PORTES DU CANIGOU collects and uses your data only for specific purposes and limited to what is necessary for you, namely : 

3.1 Managing your registrations

CAMPING LES PORTES DU CANIGOU may request certain information, such as the email address in order to e